Whether you are landing at O’Hare Airport or Midway Airport, we would like for you to know that your driver will be monitoring your flight status and he/she will call or text you once your flight has safely landed. If your driver has not contacted you, then you go ahead and contact your driver or the company at 312-448-8787. After all communication has been made and you have retrieved your luggage, all you have to do is provide the driver with your door/vestibule number.

  • Pick up at O’Hare Airport would be located outside of your terminal’s baggage claim. You would go to the middle curb and provide your driver or the company with your vestibule number (ex. 2A, 2B, etc.).
  • If arriving at Midway Airport, simply proceed to door 2LL, middle curb.


If you do not see your driver please do NOT leave the airport before calling Second City Livery Service @ 312-448-8787. If you leave the airport without contacting us, you will be CHARGED for the FULL amount of the trip that was scheduled. We will make multiple attempts to contact our client(s) before our driver is released from their assignment and the trip is considered a “No-Show” reservation.