Privacy and Security

Privacy and Security

Second City Livery Service has created this Privacy Policy (“Policy”) to demonstrate our firm commitment to the privacy of the users of our website, www.secondcitylivery.com (“Site”). The Site is intended to be a safe environment for anyone who accesses and uses the Site or our services. THIS POLICY IS A LEGAL AND BINDING AGREEMENT BETWEEN YOU AND SECOND CITY LIVERY SERVICE.

Governing your use of this Site and our privacy practices with respect to the Site. Please review this Policy fully before you continue to use the Site. By using the Site, you agree to be bound by this Policy. You will also be subject to any additional terms posted with respect to individual sections of the Site, which also govern your use of the Site. These additional terms include (without limitation) the Terms of Use. If you do not agree to this Policy, you are directed to discontinue using and accessing the Site.

Second City Livery Service reserves the right to change or supplement this Policy at any time without prior notice. Your continued access or use of the Site after such changes or supplements indicates your acceptance of the Policy as changed or supplemented. It is your responsibility to review this Policy regularly. This Policy was last updated on February 2, 2017.  We have taken numerous steps to ensure that your payment information is processed confidentially, accurately, and securely. The Fair Credit Billing Act prohibits your credit card company from holding you responsible for more than $50 of fraudulent credit card charges. If your credit card is used in an unauthorized manner, notify your credit card company immediately. It should assist you in making a claim and notify you about whether you will be held responsible for this $50 liability fee.

Second City Livery Service uses secured sockets layer (SSL) technology to ensure the privacy of your personal information. This advanced security technology encrypts or scrambles your personal data (including your name, delivery and e-mail addresses, and credit card number and security code) before it is sent to us, making it virtually impossible for anyone other than Second City Livery Service to read it. Some older Internet browsers and some firewalls do not permit communication through secure servers. In that case, you will not be able to connect to our server securely. You may choose to connect to the secure server via our standard servers, but your password will not be encrypted. If you have already securely saved billing information to your account, you can still order securely using your saved information. If you submit new billing information via standard servers, it will not be encrypted. To check that your Internet browser is in secure mode, check that a “lock” or a “key” icon is displayed in the lower left-hand corner of your browser window. If you prefer to place an order over the phone rather than the internet, you can contact Second City Livery Service at 312-448-8787.

To further protect your information, we utilize state of the art back-end systems, and we restrict our employees’ access to your information. No outside party is able to access or receive any personal customer information.When you use this Site, Second City Livery Service automatically tracks certain information about you. This information includes your domain name and IP address, your browser version, your operating system, the URL you came from, the pages you visit within the Site, and the URL to which you go upon leaving the Site.

Second City Livery Service uses this information, in an aggregate form only, to monitor the Site’s performance, utilization of features and services, traffic trends, and browser version. “Cookies” are pieces of information that may be placed on your computer by a website for the purpose of facilitating and enhancing your communications and interaction with that website. Second City Livery Service may use cookies to customize your visitation experience and provide you with custom-tailored Content. By showing Second City Livery Service how and when its users use the Site, cookies also help Second City Livery Service ascertain which areas are popular and which are not. Many improvements and updates to the Site are based on data such as total number of visitors and pages viewed. Most browsers are initially set to accept cookies. You can, however, set your Internet browser to refuse cookies, Second City Livery Service will never use cookies to retrieve information from your computer for purposes that are unrelated to the Site. Second City Livery Service will not sell, rent, or exchange your personal information. You may at any time prevent Second City Livery Services’ use of your e-mail address by “opting out” of specific mailing lists and services. To “opt out”, send an e-mail to Second City Livery Service at support@secondcitylivery.com to protect the personal information, confidentiality, and privacy of each user. However, Second City Livery Service cannot (and does not) guarantee the security of any personally identifiable information that you may submit to Second City Livery Service in connection with your use of the Site (or use of the services, or otherwise), and you do so at your own risk. By using the Site, you consent to the collection and use of your personal information by Second City Livery Service as described in this Policy.

You acknowledge that you are aware of security and privacy limitations including but not limited to:

(1) the global accessibility of the Site on the Internet;

(2) the limitation of security, privacy, and authentication measures and features in this Site;

(3) the risk that data or information on the Site may be subject to eavesdropping, sniffing, spoofing, forgery, spamming, impostering, tampering, breaking passwords, harassment, fraud, electronic trespassing, hacking, nuking, system contamination (including malware, viruses, worms, and Trojan horses) causing unauthorized, damaging, or harmful access and/or retrieval of information and data on your computer.

(4) the risk that data or information on the Site, may be subject to other security or privacy hazards, may not reach its destination, or may reach an erroneous address or recipient. Second City Livery Service is committed to the safety of children and to protecting the online privacy of children. Children under 18 may not use or access this Site. If a child under 18 nonetheless elects to use or access this Site, he (or she) should always ask a parent for permission before doing so. Second City Livery Service will not request or knowingly collect from a child any personal information about the child or child’s family. Second City Livery Service is not able to prohibit minors from visiting this Site. Second City Livery Service relies on parents, guardians, and those responsible for supervising children under the age of 18 and prohibiting their use of, and access to, this Site. You and Second City Livery Service have agreed to this Policy within the State of Illinois, for all purposes. All services that are furnished to you on (or through) the Site are deemed to be furnished within the State of Illinois.

(5) Second City Livery Service cannot be responsible for the special needs of any of our customers, and our vehicles are not equipped to accommodate those with special needs. When our services are engaged, it is with full knowledge that our transport vehicles do not comply with the Americans with Disabilities Act, and that we hereby disclaim any liability due to our noncompliance and failure to provide reasonable accommodation as defined under such Act.

All such services are being furnished by Second City Livery Service through its personnel and computer equipment located within the State of Illinois. All disputes arising out of, under, or in connection with this Policy (including without limitation, their validity, interpretation, performance, or breach) will be adjudicated exclusively in the federal or state courts located in (or having jurisdiction over) Cook County, Illinois. This Policy and its validity and effect will be interpreted under, and governed by, the laws of Illinois, without regard to its conflict of laws provisions. You expressly consent to the jurisdiction of such courts over you. You expressly waive any claim of forum non convenes. You agree to reimburse Second City Livery Service for its legal fees and expenses of instituting (or defending) a lawsuit by (or against) you.This Policy (and any other operating rules or terms posted on the Site (including, without limitation, the Terms of Use) constitute the entire agreement between Second City Livery Service and you, and supersede all previous written or oral agreements between Second City Livery Service and you. No action (or inaction) by Second City Livery Service may be construed as a waiver of this Policy (or any part). If any of the provisions of this Policy are held to be unenforceable by a court having competent jurisdiction, the remainder of this Policy will continue in full force and effect.

Second City Livery Service fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. Second City Livery Service reserves the right to release information to law enforcement agencies about users who Second City Livery Service believes are in violation of this Policy. Second City Livery Service also reserves the right to report to law enforcement agencies any activities that Second City Livery Service believes to be unlawful and the identity of those who may be responsible.

Copyright © 2017.  Second City Livery Service. All rights are reserved.

 

 

55 E. Monroe St.
38th Floor, Suite 3800
Chicago, IL 60603

support@secondcitylivery.com

312.448.8787